At The Water Damage Team, we are always on stand by ready to help you repair and restore your property to its beautiful condition. Our experts can handle everything including burst pipes, leaking faucets, storm flooding and drain over-flow. It could be a burst pipe or a leaky water heater and even your subfloor water damage, you can count on us for all kinds of restoration services. For The Water Damage Team , no job is too big or too small for us to complete.
Whether it be a residential or commercial area, we understand the disaster can strike anytime and you need a professional company who has the skills to fix your property or business. We have a good reputation among house owners living in The Inland Empire and we have made it possible by staying up-to-date with the latest technology and methods and by fulfilling our customer needs so they are always happy.
Give us the chance to save your valuable furniture, carpets and other beautiful items in your home.
Our Process of Water Damage Restoration
1: Quick Response to your Call
We are well aware that you need an immediate response to your call as the damage has begun and it will get worse with each passing minute. We have a full team that is available 24/7 and will answer your call immediately. When you call us, we will ask for basic information which mostly includes discussing your problem and information about your insurance provider. On average, we reach your location in less than 60 minutes and it is very rare that we are late, unless there is some traffic problem of your location is too far away from us.
2: Damage Inspection Upon Arrival
Once we are at your house, we will immediately start off with the damage inspection process which involves thoroughly checking every corner of your property to look out for all the damage and to determine how to effectively restore it and prevent any further. Before we start, we will always report you with our assessment and explain you the restoration process.
3: Getting in Action
It could be very confusing if you are not told what we are about to do to your property. This is why, we take the time and explain our plan of action which includes the cost estimate that will incur during the entire process. We might as well have to remove baseboards or even tear out drywall and dispose of any wet insulation. In that case, you will be informed about it. If we are able to save the carpet and recovery furnishings at your house, you will be well-informed of all the options.
4: Water Extraction, Drying and Then Dehumidifying
Of course, the first step towards water damage restoration is to extract the water out. We do this using our state-of-the-art hi-tech equipment which includes pumps, vacuums and line truck mounts. Our goal is to extract as much water as we possibly can and then begin the drying process which is done using blowers and other equipment. Finally, we use air movers and dehumidifiers to ensure there is no bad moist smell left behind and also to prevent mold growth.
5: Cleaning Up & Sanitizing
After extracting out the water, drying up everything and dehumidifying the air, the next process is cleanup which includes sanitizing the surfaces and porous materials. This is done by using specialized techniques and antimicrobial products that are child and pet safe. Don’t worry about those wet carpets. Our powerful deep steaming machines will not only dry them out completely but also ensure their fibers don’t get damaged. Our team is also equipped with air scrubbers which help in making the surrounding atmosphere fresh. Our quality equipment can also recover your valuable soaked items.
6: The Full Restoration
We never rush into completing our job and we will not leave your property until it is fully restored to its original condition or till you are satisfied. Sometimes the job is minor which includes only replacing small areas of a sheetrock while others are large scale projects that require rebuilding the entire floors and walls. No matter how big or small the job is, we promise to bring your place back to its original condition.
Q. What are the common causes of water damage?
A. There are several different causes of water damage. It could be a thunder storm or a hurricane, tornado and flood. However, these are external causes and there could be internal causes as well like broken pipes or small leakages caught quickly.
Q. Is it possible to prevent water damage?
A. Yes! Though you cannot prevent or control environmental factors like floods and hurricanes but you can surely ensure proper maintenance of everything inside your property. Keep a routinely inspection of your water pipes, gutters and other appliances which you think could lead to water damage. A monthly inspection can save you from a lot of trouble.
Q. How much damage your insurance will cover?
A. Your insurance will be responsible for 100% of the water damage except the deductibles. We highly recommend to check your insurance policy for its coverage details. When we reach your house, we will need all the information about your insurance provider in order to help you file it with your water damage restoration claim.
Q. How long we take to do the repairs?
A. On average water damage restoration involves removing the soaked materials which includes floors, walls and carpets. An average sized job will take up to five day to fully complete but if it is a commercial or business location or the damage it too much, it can take more than that.
Q. What to do in the event of water damage?
A. As soon as there is a water damage in your house, first thing you should do is give us a call and discuss your problem. Secondly you should document all the damage with photographs. Take good and clear photos so that you can provide it to your insurance agent at the time of filing for it.